An app that gave avid readers access to various services across the Queenstown Lakes and Central Otago Libraries network has been shut down without warning.

The app, which allowed people to do a range of things from their phone, including browse, renew and hold books, no longer functions.

Central Otago District Council group manager community experience David Scoones said the issue is out of the control of local councils.

“Sorry to say, but the library app we’ve been using has been withdrawn without notice by the third-party providers, an issue that affects us as well as libraries across the world who also use it.”

He said the developer has told the council the app may not be available for the foreseeable future.

“It’s not a situation that we have control over, however a solution is being worked on and we will update you as soon as we are able,” he said.

The app will remain on people’s phones until they remove it and may appear to work, however the information is outdated.

“We recommend deleting the app and using the mobile-optimised catalogue in your phone web browser (kotui.org.nz).”

From the online catalogue, people can login using their library card number and password, which allows them to manage their account, just as they did from the app.

Most features are similar to the app, but anyone with questions is welcome to contact their local library.

“We will let you know when a new and improved app is available,” David said.

“We really do apologise for the inconvenience.”