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Valuable resource for newcomers 

The Wānaka App

01 July 2025, 5:00 PM

Valuable resource for newcomers The Newcomers Guide “provides newcomers with valuable local resources and services to help them adjust to life in their new home”, QLDC welcoming communities coordinator Silvia Dancose says.

Queenstown Lakes District Council (QLDC) has shared its Newcomers Guide, which provides information and support to the district’s newest residents.


QLDC welcoming communities coordinator Silvia Dancose said the guide was developed in collaboration with support service organisations, local education providers, businesses and newcomers.



“Moving here is an exciting opportunity but can also be challenging,” Silvia said.


“The guide provides newcomers with valuable local resources and services to help them adjust to life in their new home.”


It provides information on how to find a place to live, work, access health care, connect with your community, learn English, manage money and finances, what to do in case of an emergency, and much more.


“Having all this information accessible in one place will play a key role in helping those who choose this part of Aotearoa New Zealand to live, work or study to feel more welcome and connected, and enable them to foster a sense of community,” Silvia said.



QLDC people and capability director Katie Church said one of the ways the guide could be shared is if businesses give it to new employees who are relocating to the district.


“For many, moving to our district is often an opportunity to start a new job and build a new life; it’s important to help make the transition smoother and more successful by providing guidance and resources to newcomers and their families,” Katie said.


“This is a great resource for employers to consider offering as part of their on-boarding process, especially for employees who are new to Aotearoa New Zealand and the region.”


Printed copies have already been distributed to a range of locations including the QLDC offices, libraries, sport and recreation centres and other supporting organisations such as Citizens Advice Bureau, Community Link Upper Clutha, NZ Police, Salvation Army, Plunket and local schools.



Developing the Newcomers Guide is an action from the three-year Welcoming Plan that was created by QLDC to support newcomers.


QLDC aims to update it biannually. 


Find out more about the Newcomers Guide, read an online copy and provide feedback here.


PHOTO: Supplied