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Positive feedback on Glendhu Bay Motor Camp - survey

The Wānaka App

Maddy Harker

17 June 2024, 5:04 PM

Positive feedback on Glendhu Bay Motor Camp - surveyGlendhu Bay Motor Camp.

More than 600 people took part in a recent survey about Glendhu Bay Motor Camp and the feedback was mostly positive, its owners say.


Ninety-eight percent of respondents said they’d stay at the camp again; 83 percent are happy with the facilities and amenities; 93 percent are content with the camp rules; and 98 percent are positive about their interactions with staff.



The survey comes following a difficult period for the camp’s new owners, Hampshire Holiday Parks, after rumours spread that the company would alter the ‘Kiwi camping experience’ at the iconic camp.


A camping association was formed to provide a voice for long term campers, but Hampshire Holiday Park CEO Frank Sharley put the rumours to rest at a public meeting in March.


Read more: Glendhu owners guarantee ‘affordable Kiwi camp’


Frank told attendees it would be “business as usual” as the camp, explaining that the terms of the company’s lease with Queenstown Lakes District Council (QLDC) do not allow for substantial changes.



The company had no plans to change the character of the place or upset the Kiwi camping model, and any improvements would be in line with that ethos, he said.


This week Frank said he was “thrilled” with the positive feedback in the survey, which was circulated at the meeting.


“It reaffirms our commitment to maintaining the unique character of Glendhu Bay  Motor Camp while making thoughtful improvements that enhance the overall experience for everyone,” he said.



The company had taken note of suggestions for improvement from respondents, which ranged from upgrading toilet and shower facilities to better WiFi and improving the clarity and consistency of telephone and rollover booking arrangements.


“We acknowledge the valuable suggestions provided and are committed to addressing these areas to further improve our guests' satisfaction,” Frank said.


“[We] look forward to welcoming you back for many more memorable stays.”


Australian-based Hampshire Holiday Parks acquired the lease for the camp - and a handful of others around the district - after receiving Overseas Investment Office (OIO) approval last year.


PHOTO: Wānaka App